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CRM

Zoho CRM

AI-powered CRM that streamlines sales, marketing, and customer operations for 300K+ businesses.

Zoho CRM — Recommended on DuelStack (score 7.2/10)Embed this badge →
★ 4.2/5Free plan available

Zoho CRM is an intelligent, AI-driven platform combining automation with intuitive design to accelerate business growth. It enables seamless team collaboration across sales and other departments via Zia Agents and customizable teamspaces. Trusted worldwide for lead management, forecasting, and omnichannel engagement.

Visit Zoho CRM →

Key Features

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AI features
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API access
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Built-in calling
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Contact management
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Email integration
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Free plan
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Lead scoring
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Mobile app
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Pipeline management
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Reporting & analytics
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Third-party integrations
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Workflow automation

Pricing

Zoho CRM Free Edition
Free
Free forever for 3 users. Leads, deals, workflows, reports, and a mobile app.

Pros

  • +Excellent SMB value
  • +Affordable & scalable pricing
  • +Fast implementation
  • +Highly customizable
  • +Seamless Zoho integrations
  • +Powerful AI & automation
  • +User-friendly UI
  • +Strong reporting tools

Cons

  • −Steep learning curve
  • −Complex setup/customization
  • −Occasional integration glitches
  • −Feature overload
  • −Limited lower-tier support
  • −Cluttered interface sometimes

Compare Zoho CRM vs...

Zoho CRMvsApollo.ioZoho CRMvsFreshworksZoho CRMvsHubSpotZoho CRMvsPipedriveZoho CRMvsSalesforceZoho CRMvsClose CRMZoho CRMvsKeap
See all Zoho CRM alternatives →Full Zoho CRM pricing breakdown →

Frequently asked questions

What is Zoho CRM?

Zoho CRM is an intelligent, AI-driven platform combining automation with intuitive design to accelerate business growth. It enables seamless team collaboration across sales and other departments via Zia Agents and customizable teamspaces. Trusted worldwide for lead management, forecasting, and omnichannel engagement.

How much does Zoho CRM cost?

Zoho CRM offers a free plan.

Does Zoho CRM have a free plan?

Yes, Zoho CRM offers a free plan.

What are the best Zoho CRM alternatives?

Top alternatives compared with Zoho CRM include Apollo.io, Freshworks, HubSpot.