CRM

Pipedrive

The easy and effective CRM for closing deals

7.1/104.4/5From $24/mofree-trial

Pipedrive is a sales-focused CRM designed for small to medium-sized businesses, emphasizing visual pipeline management, activity-based selling, and AI-assisted workflows to help teams close deals faster. It offers unlimited contacts and scalable plans with optional add-ons for lead generation, projects, and email campaigns. Ideal for sales teams seeking an intuitive alternative to more complex enterprise CRMs like Salesforce.

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Key Features

AI features
API access
Built-in calling
Contact management
Email integration
Free plan
Lead scoring
Mobile app
Pipeline management
Reporting & analytics
Third-party integrations
Workflow automation

Pricing

Lite
$24.00/mo
2,500 leads+deals per seat (up to 300k), 30 custom fields, 15 reports per user, no automations
Growth
$49.00/mo
5,000 leads+deals per seat (up to 300k), 100 custom fields, 50 reports per user, 50 automations
Premium
$79.00/mo
15,000 leads+deals per seat (up to 300k), 300 custom fields, 250 reports per user, 150 automations, includes LeadBooster/Projects/Smart Docs
Ultimate
$99.00/mo
20,000 leads+deals per seat (up to 300k), 500 custom fields, 500 reports per user, 250 automations, advanced security

Pros

  • +Intuitive drag-and-drop pipeline that's easy for new users to adopt
  • +Powerful workflow automations save time on repetitive tasks
  • +Excellent visibility into sales team activities and performance
  • +Seamless email integration with open tracking and templates
  • +Strong API and 500+ integrations for custom workflows
  • +Visual deal tracking helps prioritize high-value opportunities

Cons

  • Limited advanced reporting requires custom workarounds or upgrades
  • Customer support response times can be slow for non-enterprise users
  • Add-ons significantly increase total costs beyond base pricing
  • Usage limits on leads/deals force top-ups or upgrades for high-volume teams
  • Complex search and filtering lacks advanced options

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