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Help Scout Pricing 2026

Every plan, tier, and price for Help Scout — broken down so you know exactly what you're paying for.

Free planYes
Starting price$25/mo
Top tier$75/mo
Pricing modelfreemium
DuelStack Score6.8/10

All Help Scout Plans

Free
Free

5 users, 1 Inbox, 1 Docs site

Standard
$25.00/mo

Up to 25 users; 2 Inboxes (additional Inboxes $10/mo); 100/mo contacts; 10 saved replies; 10 tags; 1 basic SLA policy; 150 workflows; 1 Docs site (additional sites $20/mo); 30-day history pre-built reports; 200 calls/minute API access

Plus
$45.00/mo

Up to 50 users; 5 Inboxes (additional Inboxes $10/mo); unlimited contacts; unlimited saved replies; unlimited tags; 2 advanced SLA policies; 500 workflows; 3 Docs sites (additional sites $20/mo); 2-year history pre-built reports; 400 calls/minute API access

Pro
$75.00/mo

Unlimited users (minimum 10); 10 Inboxes; unlimited contacts; unlimited saved replies; unlimited tags; unlimited SLA policies; unlimited workflows; 5 Docs sites (additional sites $20/mo); all-time pre-built reports; 800 calls/minute API access

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