Intercom Pricing 2026
Every plan, tier, and price for Intercom — broken down so you know exactly what you're paying for.
All Intercom Plans
Use Fin with your current helpdesk including Salesforce and more; No seats required; Set up in under an hour on your current helpdesk; Answers email, live chat, phone and more; Customizable tone & ans
Increase agent efficiency with a personal AI assistant in the inbox; Free to use in 10 Copilot and 10 AI Auto-translation conversations per agent/mo; Unlimited usage
Includes Fin AI Agent; Fin Customer Agent for service, sales and ecommerce; Messenger; Shared inbox and ticketing system; Pre-built reports; Public help center
Includes Fin AI Agent; Multiple team Inboxes; Workflows automation builder; Round robin assignment; Private and multilingual Help Center; Includes 20 free Lite seats
AI features for visibility and control across every conversation; Includes CX Score, Topics, Recommendations, Monitors, and Custom Scorecards; Includes analysis of 1,000 conversations/mo
Advanced in-app and outbound support features including Posts, Checklists, Product Tours, Surveys, and Series campaign builder; Includes 500 messages sent/mo
Includes Fin AI Agent; SSO & identity management; HIPAA support; Service level agreements (SLAs); Multibrand Messenger / Help Center; Includes 50 free Lite seats