Freshworks Pricing 2026
Every plan, tier, and price for Freshworks — broken down so you know exactly what you're paying for.
All Freshworks Plans
Up to 3 users, basic CRM, Kanban view, contact lifecycle stages
Startups/SMBs, Kanban view, built-in chat/email/phone, basic workflows
500 marketing contacts, social media campaigns, landing pages, basic workflows
Ticketing, customer portal, basic automation, standard reports
Small teams, basic service desk, email/phone/chat/widget channels
Omnichannel engagement (web, SMS, messaging, email), AI agents, robust ticketing
Mid-market, Freddy AI scoring, territory management, multiple sales pipelines
500 marketing contacts, Freddy AI scoring, sales sequences, reply tracking
Foundational practices, problem/change/release management, service catalog
Customized support portals, custom objects, multilingual, 500 AI sessions
Enterprise, field-level permissions, custom modules, AI forecasting, sandbox
500 marketing contacts, custom modules, AI forecasting, transactional emails
Customized support portals, custom objects, advanced ticketing, custom reporting
Audit logs, skills-based routing, sandbox, IP whitelisting
Advancing teams, project/workload management, orchestration
Audit logs, approval workflows, skills-based assignments, additional security