Comparison
ZapiervsMake.com
Zapier and Make.com are both popular automation tools, but they take different approaches. Zapier offers a free plan and positions itself as "make your apps work together". Make.com offers a free plan and bills itself as "from ideas to solutions—automated". Here's how they compare across features, pricing, and real-world strengths.
Feature Comparison
| Feature | Zapier | Make.com |
|---|---|---|
| API access | ✓ | ✓ |
| App integrations 1000+ | ✓ | ✓ |
| Conditional logic | ✓ | ✓ |
| Custom functions | ✓ | ✓ |
| Data transformation | ✓ | ✓ |
| Error handling | ✓ | ✓ |
| Free plan | ✓ | ✓ |
| Multi-step workflows | ✓ | ✓ |
| Scheduled triggers | ✓ | ✓ |
| Team collaboration | ✓ | ✓ |
| Visual workflow builder | ✓ | ✓ |
| Webhooks | ✓ | ✓ |
Zapier Pricing
Free
100 tasks/month, two-step Zaps only, unlimited Zaps/Tables/Forms
Free
Professional
Starts at 750 tasks/month (usage-based scaling), multi-step Zaps, premium apps, 1 user
$29.99/mo
Team
Starts at 2,000 tasks/month, 25 users, shared workspaces, SSO
$103.50/mo
Enterprise
Custom tasks/users, advanced admin, annual limits, dedicated support
Custom
Make.com Pricing
Free
1,000 credits/mo, 2 active scenarios, 15-min interval
Free
Core
10,000 credits/mo (scalable), unlimited scenarios, 1-min interval
$10.59/mo
Pro
10,000 credits/mo (scalable), priority execution, custom variables
$18.82/mo
Teams
10,000 credits/mo (scalable), team roles, shared templates
$34.12/mo
Enterprise
Custom credits, SSO, 24/7 support, overage protection
Custom
Zapier
Pros
- Connects over 8,000 apps without coding (Zapier Pricing)
- Saves hours on repetitive manual tasks (G2 reviews)
- Intuitive drag-and-drop interface for non-technical users (Capterra)
- Reliable autoreplay retries failed actions (Method CRM)
- Scales seamlessly from solo to enterprise workflows (Zapier Pricing)
Cons
- Rapidly escalates in cost for high-volume usage beyond 1,000 tasks/month (Activepieces)
- Strict task counting where each action step consumes a task (Hackceleration)
- Significant price jump from Professional to Team plan (AI Perks)
- Learning curve for building complex multi-step Zaps (Siit)
Make.com
Pros
- Visual builder shows data flow between modules for easy debugging (Capterra reviews)
- Saves weeks of development time on complex data processing and app connections (Capterra reviews)
- Supports advanced conditional logic and data transformations without coding (G2 reviews)
- Unlimited active scenarios on paid plans unlike free tier limits (Make.com pricing)
- Generous free tier with 1,000 credits/mo and no time limit (Make.com pricing)
- Extensive templates and community for quick starts (G2 pros)
Cons
- Steep learning curve for advanced features like iterators and error handling (G2 reviews)
- Credit-based usage can lead to unexpected overages in complex workflows (Zapier blog)
- No live chat support, relying on tickets which can delay help (Capterra reviews)
- Visual builder gets confusing for very complex multi-branch scenarios (Capterra reviews)
- Requires manual activation of scenarios after setup (Capterra reviews)
The Verdict
Make.com takes this one with a DuelStack Score of 7.2/10 vs 6.7/10. It particularly excels at visual builder shows data flow between modules for easy debugging. That said, Zapier is the better pick if you need connects over 8,000 apps without coding (Zapier Pricing).