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Customer Support

LiveChat

The live chat software that gets the job done

6.5/10★ 4.5/5From $25/mopaid-only

LiveChat is intuitive AI-powered customer service software for real-time website chat, ticketing, and analytics. Quick to set up and easy for teams to use, it helps businesses boost sales and satisfaction with features like chatbots, Copilot AI, and 200+ integrations.,

Visit LiveChat →

Key Features

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Automation rules
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CRM integration
✓
Canned responses
✓
Chatbot / AI bot
✗
Free plan
✗
Knowledge base
✓
Live chat
✓
Mobile app
✓
Multi-channel support
✓
Reporting & analytics
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Self-service portal
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Ticketing system

Pricing

Starter
$25.00/mo
1 seat, 100 visitors tracked, 60-day chat history, 1 recurring campaign.
Team
$59.00/mo
Unlimited seats, 400 visitors tracked, unlimited chat history, full widget customization.
Business
$89.00/mo
Unlimited seats, 1000 visitors tracked, work scheduler, advanced reporting.

Pros

  • +easy setup and intuitive UI
  • +excellent integrations and AI tools
  • +boosts sales and satisfaction

Cons

  • −limited free options
  • −expensive for larger teams

Compare LiveChat vs...

LiveChatvsHelp ScoutLiveChatvsIntercomLiveChatvsTidioLiveChatvsZendesk
See all LiveChat alternatives →Full LiveChat pricing breakdown →

Frequently asked questions

What is LiveChat?

LiveChat is intuitive AI-powered customer service software for real-time website chat, ticketing, and analytics. Quick to set up and easy for teams to use, it helps businesses boost sales and satisfaction with features like chatbots, Copilot AI, and 200+ integrations.,

How much does LiveChat cost?

LiveChat starts at $25.00/month.

Does LiveChat have a free plan?

No, LiveChat does not offer a free plan.

What are the best LiveChat alternatives?

Top alternatives compared with LiveChat include Help Scout, Intercom, Tidio.