Comparison
SurveyMonkeyvsJotform
SurveyMonkey and Jotform are both popular forms & surveys tools. Here's how they compare across features, pricing, pros, and cons so you can pick the right one.
Feature Comparison
| Feature | SurveyMonkey | Jotform |
|---|---|---|
| API access | ✓ | ✓ |
| Analytics & reporting | ✓ | ✓ |
| Collaboration | ✓ | ✓ |
| Custom branding | ✓ | ✓ |
| Drag-and-drop builder | ✓ | ✓ |
| File uploads | ✓ | ✓ |
| Free plan | ✓ | ✓ |
| Integrations | ✓ | ✓ |
| Logic branching | ✓ | ✓ |
| Multi-language | ✓ | ✓ |
| Payment collection | ✓ | ✓ |
| Templates | ✓ | ✓ |
SurveyMonkey Pricing
Basic
10 questions/survey, 40 responses/survey
Free
Standard
1000 responses/month
$39.00/mo
Advantage Annual
15,000 responses/year
$32.00/mo
Premier Annual
40,000 responses/year
$99.00/mo
Team Advantage
50,000 responses/year per team, min 3 users
$30.00/mo
Team Premier
100,000 responses/year per team, min 3 users
$75.00/mo
Enterprise
Custom
Custom
Jotform Pricing
Starter
Free plan with 5 forms, 100 monthly submissions, basic features, Jotform branding.
Free
Bronze
25 forms, 1K submissions/mo, 1GB storage, remove branding, basic integrations (annual billing).
$34.00/mo
Silver
50 forms, 2.5K submissions/mo, 10GB storage, more fields (annual billing).
$39.00/mo
Gold
100 forms, 10K submissions/mo, 100GB storage, HIPAA compliance (annual billing).
$99.00/mo
SurveyMonkey
Pros
- Ease of use allows quick survey creation without technical skills (376 G2 mentions)
- Intuitive interface praised by users (121 G2 mentions)
- Reliable real-time results and templates save time
- Strong templates and logic variety for industries
- High response rates with professional design
Cons
- Expensive per-user licensing hard for company-wide access (G2 review)
- Free plan limited to 25-40 responses impractical (G2/Capterra)
- Advanced features locked behind higher tiers (G2)
- Customization options restricted without upgrade (G2)
- Extra responses cost $0.15 each beyond limits
Jotform
Pros
- Drag-and-drop builder creates professional forms quickly without coding.
- Integrations with PayPal, Google Sheets save hours on manual data entry.
- Templates and conditional logic for flexible surveys, registrations, payments.
The Verdict
SurveyMonkey takes this one with a DuelStack Score of 7.1/10 vs 5.8/10. It particularly excels at ease of use allows quick survey creation without technical skills (376 G2.